Privacy policy

Privacy Policy – Caliber Shoes

Last updated: July 12, 2026

1. Introduction

Caliber Shoes ("we", "us", or "our"), operated by Guransh Trading LLC, is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit calibershoes.ae.

2. Information We Collect

We collect the following types of information:

Personal identification: Name, email address, phone number, shipping and billing address
Payment information: Processed securely through Shopify Payments — we do not store your card details
Device & browsing data: IP address, browser type, pages visited, time spent on site (via cookies and tracking pixels)
Purchase history: Products viewed, added to cart, and ordered
Communications: Messages sent to us via email or Shopify Inbox

3. How We Use Your Information

We use your data to:

Process and fulfill your orders
Send order confirmations and shipping updates
Send marketing emails and SMS messages (only if you have opted in) via Yotpo
Improve our website and product offerings
Run targeted advertising on Google, Meta (Facebook & Instagram), and TikTok
Comply with legal obligations under UAE law

4. Cookies & Tracking Technologies

We use cookies and tracking pixels from the following platforms:

Google Analytics & Google Ads — to measure traffic and run search/shopping ads
Meta Pixel (Facebook & Instagram) — to run and measure social ads
TikTok Pixel — to run and measure TikTok ads
Shopify — for cart functionality, checkout, and session management

You can disable cookies in your browser settings, though this may affect your shopping experience.

We do not sell your personal data. We share it only with:

Shopify — our e-commerce platform
Yotpo — for email and SMS marketing
Google, Meta, TikTok — for advertising purposes
Shipping & logistics partners — to fulfill and deliver your orders
Legal authorities — when required by UAE law

6. Data Retention

We retain your personal data for as long as necessary to fulfill orders, comply with legal obligations, and resolve disputes. You may request deletion of your data at any time (see Section 8).

7. UAE Data Protection Compliance

We comply with the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL). Under this law, you have the right to:

Know what personal data we hold about you
Request correction of inaccurate data
Request deletion of your data
Withdraw consent for marketing communications at any time

8. Your Rights & Contact

To exercise any of your rights, or if you have questions about this policy, contact us:

Guransh Trading LLC – Caliber Shoes 📧 guranshtradingllc@gmail.com 📞 +971 50 110 3677 📍 Al Muteena, Deira, Dubai 🌐 calibershoes.ae

9. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated date. Continued use of our website after changes constitutes acceptance of the updated policy.